T-Rex has been successfully certified for ISO/IEC 20000, an international standard for Information Technology Service Management (ITSM). The ISO/IEC 20000 certification validates the maturity of T-Rex’s service management system and processes, which are foundational to guiding federal customers with cloud adoption and infrastructure optimization efforts.
“Our ISO 20000 certification further demonstrates the excellent quality of our IT services and service management system,” says T-Rex Chief Operating Officer Marc Steining. “Our operations and IT teams were determined to meet this global standard of excellence to enhance our service delivery for our customers.”
Achieving the ISO/IEC 20000 certification substantiates T-Rex’s ability to provide high level IT Services to federal customers with recognized quality at the global level. This certification complements T-Rex’s other certifications, including ISO 9001, ISO 27001 and CMMI 2.0 Level 3 for Services and Development. T-Rex is committed to providing quality services to help customers meet their complex missions.
T-Rex is a leading IT professional services firm helping Federal government modernize, protect, and scale its systems and data. T-Rex has designed, built, integrated, and operated some of the world’s largest critical systems for Federal government. We take pride in relentlessly innovating to improve government performance. T-Rex has technical expertise in Cloud Adoption, Cybersecurity, Data Engineering, Agile Transformation, and Mission Critical Services.