Contract No.: HSHQDC-13-D-E2043

Period of Performance: July 31, 2013 – July 30, 2020

T-Rex Offering – Homeland Security with Strength and Integrity

Under Functional Category 1 Small Business HUBZone Track, T-Rex Solutions, LLC (Formerly, T-Rex Corporation) can provide a full range of services and products in support of developing, implementing, and maintaining technology to support the DHS mission and business functions across the entire lifecycle of a program. Services include:

  • System Design, Development, Implementation, and Integration: T-Rex will provide services in support of all phases of system design and development through deployment to ensure DHS IT solutions will enable users to meet mission goals and objectives. These efforts include the full range of infrastructure engineering design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, systems design and development, integration, implementation, deployment, connectivity, wiring and cabling.
  • Software Design and Development: T-Rex has capabilities in providing support to any and all phases of software design and development including deployment to ensure DHS applications and databases will enable users to meet mission goals and objectives. These efforts include the full range of software design, development, implementation and integration, including, but not limited to, concept development, planning, requirements definition and analysis, software design and development, coding and testing, production, deployment, implementation, integration, and software application maintenance.
  • Operations and Maintenance: T-Rex offers operations and maintenance (O&M) solutions, processes, and procedures necessary to sustain systems within the DHS Enterprise at the highest levels of service and availability consistent with cost, schedule, and performance objectives. These solutions may be required across the DHS Infrastructure, to include, but not limited to, the following operational areas: Help Desk and Field Support Services (e.g., Desk-side support and LAN Administration), Network and Security Operations, and Collaboration Services (e.g., E- mail, Voice, Video Services, Wiring and Cable). This requirement includes the full range of O&M solutions, from maintaining and upgrading individual pieces of hardware and software to fully managed service solutions.

T-Rex is a trusted partner and experienced integrator in providing world-class IT solutions and technical expertise to the Dept. of Homeland Security and other government agencies. T-Rex and its experienced team delivers best-in-breed services in a cost-competitive and efficient manner by combining deep mission understanding, vast technical and managerial resources, and proven program performance.

Customer Satisfaction through Flawless Execution and Continual Improvement

The Team T-Rex approach to Quality Assurance offers sound, proven, scalable processes and plans to deliver quality program services and solutions to DHS and its stakeholders.

The Team T-Rex Quality Assurance offering is implemented through the EAGLE II Quality Assurance Plan (QAP). The QAP implements processes and procedures that will assure and validate:

  • Appropriate methodologies are used to manage the quality to the contract requirements.
  • All work and work processes are performed in accordance with contract requirements.
  • All work products meet the contract requirements.

Team T-Rex will maintain a quality assurance and control program to ensure compliance with the contract requirements, maximize customer satisfaction, and achieve TO Service Level Agreements (SLAs). This includes providing quality methods for verifying requirements and process checklists for ensuring process and product quality. As part of the quality assurance processes, any indication of system deficiencies, whether discovered as a result of Team T-Rex or Government evaluations and tests, will result in modifications of the delivery to correct these deficiencies.

The QAP documents broad categories of contract work. Details regarding minor omissions will be addressed between Team T-Rex PM and the TO CO and/or TO COTR as the work progresses and tracked to resolution through the T-Rex PM Portal. The level of QA accountability and control exercised by Team T-Rex on these items will be consistent with the details of this plan.

Quality Control Audit Programs

Team T-Rex will conduct scheduled and unscheduled inspections of major components of its program management and delivery plan to meet the quality, performance, timeliness, responsiveness, customer satisfaction, and other service delivery requirements in the SOW, Statement of Objectives, or PWS as applicable. The audit program includes:

  • Audits that are conducted to measure compliance to process and deliverables.
  • Deficiencies that are identified as a result of quality control audits.
  • Corrective Action Plans: The Team T-Rex management team will prepare written corrective action plans based on the severity and criticality of the deficiencies and report these through the T-Rex PM Portal where they will be tracked through resolution.
Software Quality Plan

Team T-Rex will provide a software quality assurance plan as a major component of the overall Quality Assurance Plan and will base it on IEEE standard 1061, Software Quality Metrics Methodology. The software quality plan is specific to delivery of both custom and integrated software deliverables. Each Task Order will have its own software quality plan that is derived from the overall EAGLE II Software Quality Plan. The software quality plan will be comprised of quality objectives; quality process, standards and metrics; organization and responsibilities; documentation; tools, techniques, and methodologies; quality records; and training. The SQP also provides the necessary guidance for monitoring and achieving TO SLAs.

T-Rex and its Core Team Members are leaders in the Federal Information Technology Sector delivering Program Management and Information Technology solutions every day to satisfied clients. We will partner with you to meet your mission and overcome challenges because our staff are trained managers experienced at meeting and exceeding our leadership and technology commitments.

Over the last three (3) years, T-Rex and its Core Team Members have provided mission critical support associated with Functional Category 1 to a variety of DHS components. The specific programs include:

Functional AreaProgram NameProgram Office/Directorate
System and software design, development, implementation, and integration.Automated Commercial Environment (ACE)Department of Homeland Security – Customs and Border Protection (CBP)
Description: T-Rex delivers a broad range of information technology support to the Department of Homeland Security (DHS) Customs and Border Protection (CBP). T-Rex has provided engineering lifecycle support, including system/software design, development, implementation, and integration services and support to the ACE program. T-Rex helped our prime contractor architect, define, design, code, test, and deploy mission-critical lines of business applications for ACE. T-Rex has also developed several ACE Program and CBP Enterprise applications, tools and solutions that have helped our customers maintain compliance with the CBP Systems Engineering Life Cycle (SELC), Technical Reference Model (TRM) and other guiding policies and procedures.
Functional AreaProgram NameProgram Office/Directorate
System and software design, development, implementation, integration and operations and maintenance.DHS CBP Secure Freight Initiative (SFI)Department of Homeland Security Customs & Border Protection – Targeting and Analysis Systems Program Office
Description: CMCI successfully managed the system design, development, implementation, and integration required to deliver the ATS-SFI program on time and within budget.
Functional AreaProgram NameProgram Office/Directorate
System and software design, development, implementation, integration and operations and maintenance.DHS CBP SOA Implementation Services (SIS)Department of Homeland Security – Customs & Border Protection
Description: CMCI is responsible for successful delivery of the SOA Implementation Services (SIS) project for the DHS CBP Chief Technology Officer (CTO). The SIS team facilitated development of SOA services for new and modernized systems, and provided transition strategies, including interim support and technology adapters to legacy systems allowing them to take advantage of the CBP Enterprise Service Bus (ESB) and CBP SOA framework.
Functional AreaProgram NameProgram Office/Directorate
System and software design, development, implementation, integrationDHS TSA Consolidated Screening GatewayDepartment of Homeland Security – Transportation Security Administration (TSA), Office of Transportation Threat Assessment & Credentialing (TTAC)
Description: ESR architected, defined, designed, coded, tested, and deployed two mission-critical, lines of business systems for TTAC – the Investigations Management System (IMS) and the Reporting Management System (RMS).

T-Rex Contact Information for Teaming, Contracts, and Customer Satisfaction.

Teaming Coordinator
Kelly Ralston

office: 703-742-0566 x562

fax: (703) 723-1230

email: kelly.ralston@trexsolutionsllc.com

Contracts Manager
Sean Brown

office: 703-742-0566 x537

fax: (703) 723-1230

email: sean.brown@trexsolutionsllc.com

Program Manager and Customer Satisfaction POC
Kelly Ralston

office: 703-742-0566 x562

fax: (703) 723-1230

email: kelly.ralston@trexsolutionsllc.com

The list below is an active list of T-Rex EAGLE-II Core Team Members and Subcontractors:

Core Team Members

Telesis Corporation

Chakrabarti Management Consultancy, Inc.

Enterprise Solutions Realized

Subcontractors

No active subcontractors at this time.

The list below is current list Task Orders awarded under EAGLE-II contract HSHQDC-13-D-E2043.

Order Issuing Office/ ComponentTask Order NumberDescriptionTO Functional CategoryAward Date
DHS – Office of Procurement Operations, Enterprise Acquisitions DivisionHSHQDC-13-J-00312N/A8/6/2013
CBP – Office of International TradeHSHQDC-13-D-E2043IT Support ServicesFC1 HUBZone7/1/2015
Immigration & Customs Enforcement (ICE)/Homeland Security Investigations (HSI)/Counterterrorism and Criminal Exploitation Unit (CTCEU)HSCETC-15-J-00082LeadTrac Modernization Operations & Maintenance SupportFC1 HUBZone9/30/2015

All awarded Task Orders can be found on the EAGLE-II Contract award site at: http://www.dhs.gov/eagle-awarded-contracts